Privacy & Data Security

Privacy Policy Raja95
Your Data Protection & Privacy

At raja95, your privacy is not merely a legal obligation — it is our genuine commitment. Find out exactly how your personal data is collected, used, and protected every time you are on our platform.

Updated: January 2026

The Six Privacy Security Pillars of Raja95

We invest in the best technologies and processes to ensure that every raja95 member's personal data remains safe and secure at all times.

256-bit SSL Encryption

All data transmitted between your device and raja95 servers is protected by industry-grade 256-bit SSL encryption. This ensures no third party can intercept or read your information in transit.

Secure Data Storage

Your personal data is stored on servers equipped with multiple layers of physical and digital security. Database access is restricted to authorised personnel only and is regularly audited.

No Data Sales

Raja95 has never and will never sell, rent, or transfer your personal data to any third party for marketing purposes. Your data belongs to you, and we respect that right in full.

Full Account Control

You have full control over your account and personal data at raja95. You may request to review, update, or delete your data at any time through our customer support channels.

Financial Data Protected

Your financial information, including bank account and e-wallet details, is processed through payment systems that comply with international financial security standards. raja95 does not store card or bank account details directly.

Flexible Communication Options

You can manage your own communication preferences — choosing to receive or opt out of promotional notifications, platform updates, and special announcements according to your personal preferences via your account settings.

Your Rights as a Raja95 Member

Raja95 recognizes and respects every member's right to privacy regarding their personal data. Below are the rights you hold and how to exercise them.

Right of Access

You have the right to request a copy of all personal data we hold about your account at any time.

Right to Rectification

If any of your personal data is inaccurate or incomplete, you have the right to request a correction promptly.

Right to Erasure

You may request the deletion of your personal data, subject to applicable legal record-keeping obligations.

Right to Object

You have the right to object to the processing of your personal data for direct marketing or profiling purposes at any time.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

Right to Restriction

You may request a restriction on the processing of your data while an investigation or dispute is ongoing.

Important Note: This Privacy Policy explains the data collection and usage practices of raja95. By using the raja95 platform, you agree to the terms set out in this document. Please read it carefully and contact us if you have any questions.

01 Information We Collect

To provide quality and secure services to all members, raja95 collects several categories of personal information. We only collect data that is strictly necessary and do not gather excessive or irrelevant information.

Information you provide directly:

  • Full name as stated on your official identification document.
  • Date of birth for age verification.
  • Active email address and mobile phone number.
  • Current residential address.
  • Bank account or e-wallet details for deposit and withdrawal purposes.
  • Identity documents such as MyKad, passport, or driving licence during the KYC process.

Information collected automatically:

  • IP address and general location data (state/city).
  • Device type, operating system, and web browser version used.
  • Session data including login time, logout time, and duration of use.
  • Transaction history including deposits, withdrawals, and wagering.
  • Game usage data and activity records within the platform.
  • Cookie data and device identifiers for security and user experience purposes.
Data Category Purpose of Collection Retention Period
Personal Identity Account verification & KYC Duration of active account + 5 years
Financial Data Transaction processing Duration of active account + 7 years
Technical Data Security & fraud detection 12 months of activity
Usage Data Service enhancement 24 months of activity
Communication Data Customer Support 36 months from the date of last interaction
02 How We Use Your Data

Raja95 uses collected personal data solely for legitimate and reasonable purposes. We do not process your data for any purpose not stated in this privacy policy without first obtaining your consent.

Your personal data is used for the following purposes:

  • Account Verification & Security: Verify your identity during registration and login, and detect and prevent any fraudulent activity or unauthorised access to your account.
  • Transaction Processing: Process all deposits and withdrawals accurately and securely, and maintain complete transaction records for your reference and audit purposes.
  • Legal Compliance: Fulfil legal obligations related to anti-money laundering (AML), terrorism financing prevention, and applicable regulatory reporting requirements.
  • Service Enhancement: Analyse usage patterns in aggregate to improve the user interface, platform performance, and deliver more relevant game offerings.
  • Service Communications: Send important notifications related to your account, policy changes, system maintenance, and critical security information.
  • Customer Support: Resolve your enquiries, complaints, and requests more efficiently using the context of relevant interaction history.
  • Marketing (with consent): Send you promotional offers and new product information where you have given consent to receive such marketing communications.

Data Minimisation Principle: Raja95 practises the principle of data minimisation — we only collect and use data that is strictly necessary for the stated purposes. Any data that is no longer required will be deleted or anonymised in accordance with established retention schedules.

03 Information Sharing

Raja95 does not sell or rent your personal data to any third party. However, in certain limited situations, we may need to share your information with specific parties for legitimate operational purposes.

Parties that may receive your data:

  • Payment Providers: Required transaction information is shared with payment service providers such as FPX processors, DuitNow, and registered e-wallet operators to enable secure transaction processing.
  • Game Providers: Required game session data is shared with our game software providers to ensure a smooth and fair gaming experience.
  • Authorities: Raja95 will disclose information to law enforcement agencies or regulatory bodies when required to do so by law or a valid court order.
  • Identity Verification Services: KYC data is shared with authorised third-party identity verification service providers to authenticate your documents.

All third parties that receive data from raja95 are bound by strict confidentiality agreements and are only permitted to use that data for the specified purpose.

04 Cookies & Tracking Technologies

Raja95 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login session management and security. These cookies cannot be disabled as they are critical to platform operation.
  • Performance Cookies: Collect anonymised information about how you use our platform to help us identify areas for improvement.
  • Functional Cookies: Remember your preferences and settings, such as preferred language and display preferences, to deliver a more personalised experience.
  • Analytics Cookies: Helps us analyse platform traffic and usage patterns in aggregate to make better-informed improvement decisions.

You can control and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the raja95 platform.

05 Data Storage & Security

Raja95 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorised access, disclosure, modification, or destruction.

Security measures we have in place:

  • 256-bit SSL/TLS encryption for all data transmitted between your device and raja95 servers.
  • Encryption of sensitive data in databases using the latest encryption algorithms.
  • Strict role-based access control (RBAC) for internal staff.
  • Continuous system security monitoring 24 hours a day, 7 days a week.
  • Periodic security testing and penetration audits by independent third parties.
  • Regular data backup procedures to prevent data loss from technical disruptions.
  • A comprehensive security incident response plan to address any data breaches swiftly.

Your data is stored in data centres located in regions with robust data protection laws. Raja95 ensures that any cross-border data transfers comply with applicable data protection regulations.

06 Identity Verification (KYC)

The Know Your Customer (KYC) process is a mandatory compliance requirement for all responsible financial and gaming platforms. raja95 conducts KYC not only because it is required by regulation, but because it protects you and all other members from identity fraud and illegal activity.

Documents that may be requested during KYC:

  • Front and back copy of a valid MyKad or passport.
  • Proof of current address such as a utility bill or bank statement (not older than 3 months).
  • A selfie with your identity document for facial verification.
  • Bank statement or e-wallet screenshot to verify your payment method.

All KYC documents submitted to raja95 are processed in a secure, encrypted environment. These documents are retained for the period required by law and will not be used for any purpose other than identity verification and regulatory compliance.

Your Document Protection: raja95 uses a document management system that complies with international security standards. All KYC documents are encrypted at rest and in transit, and can only be accessed by authorized compliance personnel.

07 Third-Party Links

The raja95 platform may contain links or integrations with third-party services such as game providers and payment platforms. Please note that raja95's Privacy Policy applies solely to the raja95 platform and does not cover the privacy practices of any third-party websites or services.

Raja95 is not responsible for the content, privacy policies, or security practices of any third party. We encourage you to read the privacy policy of each third-party service you use alongside the raja95 platform.

Game providers integrated with raja95 are licensed entities with their own privacy and security policies. Game session data shared with them is limited strictly to information required for game operations only.

08 Children's Privacy

Raja95 takes the protection of children's privacy extremely seriously. The raja95 platform is strictly for individuals aged 18 and above and we do not intentionally collect any personal information from individuals below that age.

If we find that personal information of a child under the age of 18 has been collected without proper age verification, we will take immediate action to delete that information and close the account in question.

Parents and guardians who believe a child under their care has registered an account at raja95 without authorisation are urged to contact our support team immediately for a prompt resolution.

09 Changes to the Privacy Policy

Raja95 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, new regulatory requirements, or service improvements. Whenever changes are made, the "Updated" date at the top of this document will be revised to reflect the date of the latest amendment.

For significant changes that affect how we use your personal data, raja95 will endeavour to notify you via in-platform notifications or by email to the address registered on your account.

Continued use of the raja95 platform after any changes to this Privacy Policy are published means you accept and agree to the latest version of the policy. If you do not agree with the changes made, you have the right to close your account and stop using the raja95 platform.

10 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how raja95 handles your personal data, we encourage you to reach out to us through the following channels:

  • Live Chat 24/7: The fastest method — available directly within the raja95 platform at all times.
  • Email: [email protected] — we aim to respond to all privacy inquiries within 72 business hours.

For requests relating to personal rights such as data access, correction, deletion, or objection, please clearly state the type of request along with your raja95 account number to help expedite the resolution process.

Our Commitment: Raja95 is committed to addressing all privacy-related enquiries with the utmost seriousness and professionalism. Your privacy is our priority and we continuously strive to improve our data protection practices.

Malaysia's Trusted Platform

Your Data Is Safe. Your Game Is Secure.

Raja95 combines world-class entertainment with robust data protection. Register today and enjoy a safe, fair, and transparent gaming experience alongside more than 500,000 members across Malaysia.

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